25,444 active jobs. 2,013 companies. Median salary $33K. Data from Greenhouse, Lever, Workday, Ashby, SmartRecruiters, Workable, and 14 additional ATS sources. Last computed: 2026-06-01.
The Customer Support Representative market data on this page is updated daily from 800,000+ active job postings across 20 ATS platforms.
Salary: Extracted via NLP. Only USD $5K-$3M included. Skills: Named entity recognition, noise-filtered (generic soft skills excluded). Experience: Inferred from title + description. Coverage: 53% of positions include salary data.
Middle 50% of salaries range from $31K to $59K.
Remote-first employers competing nationally for talent. The premium reflects company quality (remote-first firms tend to be well-funded), not a work-mode bonus.
Salary increase: +$60K · Sample: Manager → Director
Score: 70/100 · AI/LLM demand: 13% of postings
Recent growth in tracked postings is from adding new data sources, not a one-week hiring boom. Interpret trend data with this in mind.
| Level | Jobs | P25 | Median | P90 |
|---|---|---|---|---|
| Senior | 114 | $31K | $32K | $55K |
| Junior | 58 | $43K | $50K | $75K |
| Manager | 29 | $70K | $84K | $146K |
| Entry-Level | 24 | $26K | $27K | $36K |
| Mid-Level | 22 | $42K | $58K | $104K |
| Lead | 17 | $33K | $44K | $140K |
| Director | 6 | $15K | $144K | $174K |
Manager → Director: +$60K (71%) — the biggest single-step increase. The salary curve is back-loaded: the largest raises come at transitions where scope changes from executing tasks to owning outcomes, or from owning outcomes to shaping architecture across teams.
| Country | Jobs | Median | Currency |
|---|---|---|---|
| United States | 687 | $33K | USD |
| Remote | 25 | $48K | USD |
| Canada | 24 | $37K | USD |
| United Kingdom | 17 | $31K | USD |
| Philippines | 5 | $62K | USD |
| Mode | Share |
|---|---|
| On-Site | 0.9% |
| Remote | 4.6% |
| Hybrid | 0.5% |
~80% of postings do not specify work mode. Figures show only positions where it is explicitly stated.
| Company | Openings | Share |
|---|---|---|
| Dollartree | 5,637 | 22.2% |
| Dominos | 2,264 | 8.9% |
| Wawa | 1,149 | 4.5% |
| Uhaul | 1,003 | 3.9% |
| Circlek | 811 | 3.2% |
| morphius | 592 | 2.3% |
| Cnx | 360 | 1.4% |
| Publicstorage | 325 | 1.3% |
| Country | Jobs |
|---|---|
| United States | 14,638 |
| Canada | 595 |
| Remote | 410 |
| India | 315 |
| Philippines | 295 |
| United Kingdom | 277 |
| Mexico | 131 |
| Germany | 127 |
| Level | Share | Positions |
|---|---|---|
| Associate Degree | 35.7% | 1,785 |
| Master's Degree | 3.3% | 164 |
| Bachelor's Degree | 1.5% | 77 |
| High School / GED | 0.1% | 7 |
| MBA | 0.1% | 4 |
| PhD / Doctorate | 0.0% | 1 |
All certifications below 1% threshold. Certifications carry minimal weight in this profession's hiring decisions.
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