Free Access No Registration Updated: 2026-06-01

Customer Success Manager Career Market Report 2026

5,689 active jobs. 2,160 companies. Median salary $105K. Data from Greenhouse, Lever, Workday, Ashby, SmartRecruiters, Workable, and 14 additional ATS sources. Last computed: 2026-06-01.

5,689
Active Job Openings
2,160
Companies Hiring
$105K
Median Salary (US)
81%
With Salary Data

About This Report

The Customer Success Manager market data on this page is updated daily from 800,000+ active job postings across 20 ATS platforms.

Greenhouse Lever Workday Ashby SmartRecruiters Workable + 14 more ATS sources

Salary: Extracted via NLP. Only USD $5K-$3M included. Skills: Named entity recognition, noise-filtered (generic soft skills excluded). Experience: Inferred from title + description. Coverage: 81% of positions include salary data.

Key Findings

Median salary: $105K in the US

Middle 50% of salaries range from $75K to $180K.

Customer Success is the most-demanded skill at 82%

AI/LLM demand rose +8.2pp — fastest-growing skill

Salesforce leads hiring with 59 open positions

Biggest salary jump: Manager → Director (+$43K, +41%)

Salary increase: +$43K · Sample: Manager → Director

AI automation risk: medium (score 55/100)

Score: 55/100 · AI/LLM demand: 51% of postings

Week-over-week changes reflect dataset expansion, not market surge

Recent growth in tracked postings is from adding new data sources, not a one-week hiring boom. Interpret trend data with this in mind.

Salary by Experience Level

LevelJobsP25MedianP90
Manager762$80K$105K$180K
Director72$115K$148K$201K
Junior32$54K$65K$100K
Mid-Level23$50K$90K$175K
Senior21$90K$120K$208K
Lead15$21K$86K$208K
Staff3$96K$125K$208K

What jumps out

Manager → Director: +$43K (41%) — the biggest single-step increase. The salary curve is back-loaded: the largest raises come at transitions where scope changes from executing tasks to owning outcomes, or from owning outcomes to shaping architecture across teams.

Salary by Country

CountryJobsMedianCurrency
United States470$110KUSD
Remote227$104KUSD
United Kingdom36$62KGBP
Canada24$95KUSD
Germany8$36KEUR

Work Mode

ModeShare
On-Site4.2%
Remote27.1%
Hybrid3.7%

~80% of postings do not specify work mode. Figures show only positions where it is explicitly stated.

Top Skills in Demand

Customer Success
82%
AI/LLM
51%
Account Management
36%
Salesforce
18%
Upselling
17%
Project Management
15%
Advocacy
14%
Data Analysis
7%
Retention
6%

Skills on the Rise

AI/LLM ↑+8.2ppData Analysis ↑+6.8ppAccount Management ↑+5.5ppProject Management ↑+4.2pp

Declining in Demand

Journalism ↓-16.0ppExcel ↓-9.0ppAttention to Detail ↓-8.2ppCustomer Service ↓-7.9ppCustomer Success ↓-7.7pp

Top Companies Hiring

CompanyOpeningsShare
Salesforce591.0%
Amazon500.9%
Veeva370.7%
Jobgether350.6%
Mastercard340.6%
Leverdemo340.6%
Autodesk290.5%
Infuse280.5%

Top Countries by Job Volume

CountryJobs
United States1,583
Remote796
United Kingdom324
Germany141
Canada131
India124
Australia96
Japan88

Education Requirements

LevelSharePositions
Associate Degree66.9%3,064
Master's Degree11.0%504
Bachelor's Degree5.8%268
MBA0.3%14
PhD / Doctorate0.2%8
High School / GED0.0%1

Certifications

Certified Scrum Master (30%)MBA (2%)PMP (2%)

Explore Related Content

This Role: In-Depth Guides

Salary GuideSkills & TechCareer PathAI ImpactResume Tips

Related Roles

Customer Support Representative (25,444)Technical Support Engineer (2,216)Onboarding Specialist (969)Call Center Agent (783)
Search Customer Success Manager Jobs →

Browse Customer Success Manager job listings

Free access. No registration required. Updated daily.

View Customer Success Manager Jobs