Free Access No Registration Updated: 2026-06-01

Customer Experience Manager Career Market Report 2026

1,870 active jobs. 349 companies. Median salary $46K. Data from Greenhouse, Lever, Workday, Ashby, SmartRecruiters, Workable, and 14 additional ATS sources. Last computed: 2026-06-01.

1,870
Active Job Openings
349
Companies Hiring
$46K
Median Salary (US)
70%
With Salary Data

About This Report

The Customer Experience Manager market data on this page is updated daily from 800,000+ active job postings across 20 ATS platforms.

Greenhouse Lever Workday Ashby SmartRecruiters Workable + 14 more ATS sources

Salary: Extracted via NLP. Only USD $5K-$3M included. Skills: Named entity recognition, noise-filtered (generic soft skills excluded). Experience: Inferred from title + description. Coverage: 70% of positions include salary data.

Key Findings

Median salary: $46K in the US

Middle 50% of salaries range from $45K to $114K.

Remote roles pay 124% above the US national median

Remote-first employers competing nationally for talent. The premium reflects company quality (remote-first firms tend to be well-funded), not a work-mode bonus.

AI/LLM is the most-demanded skill at 16%

Go demand rose +7.5pp — fastest-growing skill

Td leads hiring with 224 open positions

Biggest salary jump: Manager → Director (+$127K, +359%)

Salary increase: +$127K · Sample: Manager → Director

AI automation risk: medium-high (score 70/100)

Score: 70/100 · AI/LLM demand: 16% of postings

Salary by Experience Level

LevelJobsP25MedianP90
Manager74$31K$35K$121K
Junior20$37K$44K$70K
Director15$140K$162K$235K
Lead11$71K$100K$187K
Mid-Level4$6K$10K$115K
Senior4$8K$105K$164K

What jumps out

Manager → Director: +$127K (359%) — the biggest single-step increase. The salary curve is back-loaded: the largest raises come at transitions where scope changes from executing tasks to owning outcomes, or from owning outcomes to shaping architecture across teams.

Salary by Country

CountryJobsMedianCurrency
United States107$47KUSD
Canada77$46KUSD
Remote19$105KUSD
United Kingdom9$45KUSD

Work Mode

ModeShare
On-Site1.3%
Remote6.6%
Hybrid1.5%

~80% of postings do not specify work mode. Figures show only positions where it is explicitly stated.

Top Skills in Demand

AI/LLM
16%
Go
8%
Project Management
3%

Skills on the Rise

Go ↑+7.5ppAI/LLM ↑+4.3ppProject Management ↑+3.2pp

Declining in Demand

Customer Service ↓-64.4ppExcel ↓-21.9ppTime Management ↓-19.6ppProcurement ↓-17.2ppCash Handling ↓-16.5pp

Top Companies Hiring

CompanyOpeningsShare
Td22412.0%
Huntington1427.6%
Fivebelow1095.8%
Weis1045.6%
Veterinaryemergencygroupst482.6%
Globe452.4%
Maersk392.1%
Indigobooksmusic221.2%

Top Countries by Job Volume

CountryJobs
United States558
Canada162
Remote66
United Kingdom52
India33
Mexico15
Malta14
Germany13

Education Requirements

LevelSharePositions
Associate Degree68.4%889
Bachelor's Degree16.7%217
Master's Degree7.1%92
MBA0.2%3
PhD / Doctorate0.1%1

Certifications

Certified Scrum Master (1%)

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